Return and refund policy

Our refund policy is designed to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, you can request a refund within a certain timeframe. 
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Last updated: April 2024

1. Shipping

2. Delivery time

3. Our returns policy

 

 

Shipping

The shipping costs for deliveries within The United Kingdom are:

Under £ 40 = £ 3.82

From £ 40 = Free shipping

 

Delivery time

Handling takes 1-2 days, and shipping typically takes 3-10 business days, unless a different delivery time is specified on the product page. High demand may also affect the shipping duration. If your package hasn’t arrived within this timeframe, please contact us so we can check your shipment.

 

Our returns policy

At Rennora Beauty, we take immense pride in the quality of our products and the results they deliver. That’s why we back every single order with our 120-day growth guarantee and 100% satisfaction promise.

 

If you don’t absolutely love your product, simply return it within 120 days for a full refund.

 

How to Request a Refund or Return:

Contact us at contact@beautyrennora.com for assistance with returns.

 

Important Details:

 

The customer is responsible for return shipping costs unless the product is faulty or a broken unit is received.

Refunds are applicable only for products returned in accordance with our policy.

We're here to ensure your satisfaction every step of the way.

 

 

contact@beautyrennora.com